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Accessibility Statement

Last updated: 13 August 2026

Quesada Dream Villa is committed to making this website accessible and easy to use for as many people as possible, including people with disabilities.

We aim to provide a website that can be used with different devices, browsers and assistive technologies.

Our Accessibility Aim

We are working towards meeting the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These internationally recognised guidelines explain how websites can be made more accessible to people with visual, hearing, physical, cognitive and other impairments.

The website has not yet undergone a full independent accessibility audit. We therefore do not claim that every page or feature fully conforms to WCAG 2.2 Level AA.

What You Should Be Able to Do

We aim to make it possible for visitors to:

  • Navigate the website using a keyboard.
  • Enlarge text using browser or device settings.
  • Read pages using a screen reader.
  • Understand content written in clear, straightforward language.
  • Identify headings, links, buttons and form fields.
  • View text with sufficient colour contrast.
  • Understand meaningful images through alternative text.
  • Use the website on desktop computers, tablets and mobile phones.
  • Complete enquiry forms without relying solely on colour or visual instructions.

Most modern browsers allow you to adjust text size, colours, contrast and magnification. Your computer, tablet or mobile device may also include built-in accessibility features.

Measures We Take

To support accessibility, we aim to:

  • Use a clear and consistent page structure.
  • Organise content using descriptive headings.
  • Provide meaningful link and button text.
  • Add alternative text to informative images.
  • Avoid placing important information within images.
  • Use readable font sizes and colour combinations.
  • Label form fields clearly.
  • Make interactive elements accessible by keyboard where possible.
  • Review new content for accessibility before publication.
  • Correct reported accessibility problems where reasonably possible.

Known Limitations

Despite our efforts, some parts of the website may not yet be fully accessible.

These may include:

  • Third-party maps, videos, booking tools or other embedded content.
  • External booking platforms over which we have no direct control.
  • Some older images that may have incomplete alternative text.
  • Some decorative effects, sliders or interactive elements supplied by third-party website software.
  • Documents provided by external organisations that may not be fully compatible with assistive technology.

We will review these areas as the website develops and make reasonable improvements where possible.

Third-Party Websites and Services

This website may link to or display content from services such as Google Maps, social-media platforms and external booking providers.

We cannot control the accessibility of third-party websites or applications. Those providers are responsible for the accessibility of their own services, although we will try to provide an accessible alternative where reasonably possible.

Information About the Villa

Website accessibility is different from the physical accessibility of the property.

If you or a member of your party has limited mobility, a disability or a particular accessibility requirement, please contact us before booking. We will provide honest information about the villa’s entrance, rooms, steps, pool area, bathrooms and surrounding access so that you can decide whether the accommodation is suitable.

We do not want guests to rely solely on photographs when assessing the suitability of the property.

Requesting Information in Another Format

If you need information from this website in a different format—such as larger text, a simplified explanation or information supplied by email—please contact us.

We will consider your request and respond as soon as reasonably possible.

Reporting an Accessibility Problem

We welcome feedback and want to know if you experience difficulty using the website.

If you find an accessibility problem, please tell us:

  • The page or feature you were trying to use.
  • A brief description of the problem.
  • The browser, device or assistive technology you were using, if known.
  • The best way for us to contact you.

You can contact us at:

Email: [CONTACT EMAIL ADDRESS]
Telephone: [CONTACT TELEPHONE NUMBER]

We aim to acknowledge accessibility enquiries within five working days and will try to provide a suitable response or alternative.

Ongoing Improvements

Accessibility is an ongoing process. We will continue to review the website as content, technology and recognised accessibility guidance change.

This statement will be updated following significant changes to the website or after an accessibility review.